Last updated: 3rd November 2026
This Refund Policy applies to all digital products purchased from Sorted Skill Studio (sortedskillstudio.com). Please read it before making a purchase.
1. Digital Products – No Refunds for Change of Mind
All our products are digital and delivered instantly after purchase. Because of this, we do not offer refunds if you simply change your mind, no longer need the product, decide you don’t like it, or purchased it by mistake. Once a digital product has been delivered or made available for download, the sale is final except in the two situations below.
2. When You’re Eligible for a Refund
We will issue a refund only in the following cases:
You were wrongly charged, including:
- You were charged more than once for the same order
- You were charged an incorrect amount
- You were charged for a product you did not purchase
- A technical or payment error resulted in an incorrect charge
You’re unable to access the product, including:
- The download link is broken, expired, or doesn’t work
- The file you received is missing, incomplete, or corrupted
- You’re unable to access or download your purchase for any technical reason, and we’re unable to fix it or resend it to you after you contact us
3. How to Request a Refund
If either situation above applies to you, contact us through our Contact Us form and include:
- Your order ID or the email address used at checkout
- A clear description of the issue (e.g., wrong charge, broken download link)
- A screenshot, if relevant (e.g., of the error or the charge)
We’ll review your request and get back to you within [Insert number] business days.
4. Refund Process
If your refund is approved, it will be processed back to your original payment method. Depending on your bank or payment provider, it may take a few additional business days for the refund to reflect in your account.
5. Contact Us
For any questions about this Refund Policy, or to request a refund, please reach out through our Contact Us form.
Sorted Skill Studio Website: sortedskillstudio.com